TERRAVELA PRIVACY POLICY
Last Updated: June 2, 2026
1. Introduction
Welcome to Terravela.
Terravela ("Terravela," "we," "our," or "us") provides a travel exploration platform that allows users to track travel activity, discover and unlock explored areas, earn badges and achievements, participate in leaderboards, connect with friends, and access related travel experiences.
This Privacy Policy describes how we collect, use, disclose, store, and protect information when you use the Terravela mobile application, website, and related services (collectively, the "Services").
By creating an account, accessing, or using the Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Services.
2. Information We Collect
Account Information
When you create or maintain a Terravela account, we may collect:
Email address
Username
Profile image (if provided)
Account preferences
Authentication identifiers
Account creation and modification timestamps
Passwords are handled through our authentication systems and are not stored in plain text.
Location Information
Location information is a core component of Terravela's functionality.
Depending on your device permissions and settings, we may collect:
GPS coordinates
Approximate location information
Travel routes
Distance traveled
Visited cities
Visited states
Visited countries
Exploration progress
Badge eligibility data
Achievement eligibility data
Location data may be collected while the application is active and, where supported and authorized by the user, while travel tracking features are operating in the background.
You may disable location permissions through your device settings; however, doing so may limit or disable certain Terravela features.
Social Information
When using Terravela's social features, we may collect:
Friend requests
Friend connections
Friends lists
Profile visibility settings
Leaderboard participation
Social activity related to supported features
Device and Technical Information
We may automatically collect certain technical information, including:
Device type
Device model
Operating system
Operating system version
Application version
IP address
Device identifiers
Time zone settings
Language preferences
Network information
Usage Information
We may collect information regarding how you interact with Terravela, including:
Features accessed
Screens viewed
Session duration
Travel tracking activity
Badge unlock events
Achievement events
Leaderboard participation
Application performance metrics
Diagnostic and Crash Information
To improve reliability and performance, we may collect:
Error reports
Crash logs
Diagnostic information
Performance analytics
Troubleshooting information
3. How We Use Information
We use collected information for legitimate business and operational purposes, including:
Providing Core Services
We use information to:
Operate Terravela
Track travel activity
Calculate travel distance
Unlock explored locations
Award badges and achievements
Generate travel statistics
Maintain user profiles
Operate leaderboards
Supporting Social Features
We use information to:
Process friend requests
Maintain friend relationships
Display profile information
Generate friends leaderboards
Facilitate social interactions
Improving Our Services
We use information to:
Improve functionality
Develop new features
Analyze usage patterns
Monitor system performance
Troubleshoot issues
Enhance user experience
Security and Fraud Prevention
We use information to:
Protect user accounts
Detect suspicious activity
Prevent abuse
Investigate violations
Enforce our Terms of Service
Detect fraudulent travel activity
Detect GPS spoofing and manipulation attempts
Legal Compliance
We may use information to:
Comply with legal obligations
Respond to lawful requests
Protect our legal rights
Resolve disputes
4. How Location Information Is Used
Location information is used to provide Terravela's core travel tracking functionality.
Location data may be used to:
Measure travel distance
Determine visited locations
Calculate exploration progress
Award travel-related badges
Award travel-related achievements
Generate travel statistics
Populate leaderboards
Improve mapping accuracy
Terravela does not intentionally publish a user's precise real-time location to other users.
Location information may not always be perfectly accurate due to GPS limitations, device settings, network conditions, or third-party services.
5. Information Visible to Other Users
Depending on your privacy settings and available platform functionality, other users may be able to view information including:
Username
Profile image
Travel statistics
Total miles traveled
Badge collections
Achievement collections
Leaderboard rankings
Terravela does not intentionally display exact GPS coordinates or precise travel route information to other users.
6. Push Notifications
Terravela may send push notifications relating to:
Badge unlocks
Achievement unlocks
Leaderboard activity
Friend interactions
Travel milestones
Account updates
Service announcements
Users may disable notifications through device settings or available in-app controls.
7. Sharing Information
Terravela does not sell personal information.
We may share information under the circumstances described below.
Service Providers
We may share information with trusted third-party providers who assist us in operating the Services, including providers for:
Authentication
Database hosting
Cloud infrastructure
Analytics
Technical support
Error monitoring
These providers may only access information necessary to perform services on our behalf.
Legal Requirements
We may disclose information when required to:
Comply with applicable laws
Respond to court orders
Respond to lawful governmental requests
Protect user safety
Protect Terravela's rights
Business Transfers
If Terravela is involved in a merger, acquisition, financing transaction, asset sale, reorganization, or similar business transaction, user information may be transferred as part of that transaction.
8. Analytics and Monitoring
We may use analytics and monitoring tools to understand how users interact with Terravela.
These tools may help us:
Understand feature usage
Identify errors
Improve performance
Measure reliability
Improve overall user experience
Analytics data may be aggregated and anonymized where appropriate.
9. Data Retention
We retain information only for as long as reasonably necessary to:
Provide the Services
Maintain user accounts
Comply with legal obligations
Resolve disputes
Enforce agreements
Protect security and integrity
Retention periods may vary depending on the type of information involved.
10. Account Deletion
Users may request deletion of their Terravela account.
Upon deletion, we may remove or anonymize:
Account information
Profile information
Travel history
Friend relationships
Associated user data
Certain information may be retained when necessary to:
Comply with legal obligations
Prevent fraud
Resolve disputes
Enforce agreements
Protect platform security
11. Security
Terravela implements reasonable administrative, technical, and organizational safeguards designed to protect user information.
Security measures may include:
Encrypted communications
Authentication controls
Access restrictions
Monitoring systems
Security reviews
Despite our efforts, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
12. International Data Transfers
Terravela operates primarily from the United States.
Information may be stored, processed, or transferred to servers and service providers located in the United States or other countries where our service providers operate.
By using Terravela, you acknowledge that information may be transferred across national borders.
13. Children's Privacy
Terravela is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that information has been collected from a child under 13, we will take reasonable steps to delete the information.
Parents or guardians who believe a child has provided information may contact us using the information below.
14. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information.
These rights may include:
Accessing information we maintain about you
Correcting inaccurate information
Requesting deletion of information
Requesting information regarding data practices
Objecting to certain processing activities where legally permitted
Requests may be submitted using the contact information provided below.
15. California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Eligible California residents may request:
Access to personal information
Correction of personal information
Deletion of personal information
Information regarding categories of collected data
We do not sell personal information as defined by applicable California law.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes are made, we may provide notice through:
The Terravela application
The Terravela website
Email communications
Other reasonable methods
Your continued use of the Services following any update constitutes acceptance of the revised Privacy Policy.
17. Contact Information
If you have questions, concerns, or privacy-related requests, please contact:
Michael Johnson
Terravela
Email: michaeljohnson@terravela.tech
For privacy-related requests, please include sufficient information to allow us to verify and process your request.